Privacy policy

Last updated 7 November 2026

This explains what keeps about you when you use iCAST, why, and what you can ask of us. We follow the Saudi Personal Data Protection Law (PDPL).

What we keep

• Your account: name, company, email, and your password stored only as a one-way hash.
• Your files: the models, drawings and sheets you upload and the results made from them.
• Use of the apps: which app you opened and when, to run the service and to see what is used.
• Payments: handled by our payment provider. We never see or keep your card number; we keep only a customer reference and whether your subscription is paid up.

Why

To run your account and apps, bill subscriptions, send the mails the service needs (welcome, password reset, free month ending, billing), keep the service secure, and improve it. We do not sell your data and we do not use your files for anything other than running the service for you.

Who else handles it

Only the companies that run parts of the service for us: the server host, the email service and the payment provider, each under its own duty to protect the data. We share data with authorities only when the law requires it.

How long

As long as your account is open. When you close it, your account and files are deleted within 30 days, and drop out of the nightly backups within the following 14 days. Billing records are kept as long as tax law requires.

Cookies

One cookie keeps you signed in. We use no advertising or tracking cookies.

Your rights

You can ask to see the data we keep about you, correct it, get a copy, or have it deleted.

Security

The service is reached only over HTTPS, passwords are hashed, and each customer's files are kept apart and opened only by that customer's account.